Last Updated: June 24, 2026

At Shy Beauty Skincare, we are committed to providing high-quality skincare products. Due to the hygienic nature of skincare and cosmetic products, all sales are final.

• No Returns or Refunds.
• We do not accept returns, exchanges, or refunds for any products once an order has been placed and shipped.
• Damaged, Defective, or Incorrect Items
• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:

📧 Email: shybeautyskincare1@gmail.com

📱 WhatsApp: 437-673-7544

Please include:

• Your order number
• Clear photos of the product and packaging
• A description of the issue

Upon review, we may provide a replacement product or store credit at our discretion.

• Order Cancellations
• Orders may be cancelled within 12 hours of purchase provided they have not yet been processed or shipped.
• Once an order has been processed or shipped, it cannot be cancelled.

Shipping Fees

Shipping fees are non-refundable. Customers are responsible for any reshipping fees resulting from incorrect shipping information provided at checkout.

Contact Information

414 Plains Road East

Burlington, Ontario, Canada

WhatsApp: 437-673-7544

 

By placing an order with Shy Beauty Skincare, you acknowledge and agree to this Return & Refund Policy.

 

Shy Beauty Skincare

Confidence in Your Skin™ ✨